Salesforce AppExchange

Find Vetted Apps, Agents, And MCP Tools On AppExchange

Salesforce AppExchange is the unified Salesforce marketplace covering apps, Agentforce agents, MCP servers, and Slack apps with semantic search, security review, and over 13,000 artefacts. Because the catalogue now includes pre-built agents and MCP tools alongside applications, procurement discipline shifted from per-vendor evaluation to architecture-review-board governance.

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13,000+
VETTED ARTEFACTS IN ONE CATALOGUE

Apps, Slack apps, Agentforce agents, and MCP servers unified with semantic search and security review.

Source: AppExchange page
Governed
LIFECYCLE ACROSS INSTALLED ARTEFACTS

Each install tagged with renewal cadence and decommission triggers under architecture-review oversight.

Semantic Search
NATURAL-LANGUAGE DISCOVERY

Natural-language search across the unified catalogue. Procurement starts from outcomes rather than vendor names.

What AppExchange Solves

The Friction AppExchange Removes From Extension Work

Every team that needs to extend Salesforce procures its own vendor, vets it locally, and integrates it as a one-off. AppExchange consolidates extension procurement, security review, and deployment into one governed marketplace. The six capabilities below name the friction each one removes.

Unified Marketplace

Per-team vendor procurement produces overlapping tooling, contract sprawl, and inconsistent security review across the estate. AppExchange consolidates apps, Agentforce agents, MCP servers, and Slack apps into one marketplace with shared governance, so extension procurement stops fragmenting.

Security Review

Third-party extensions deployed against production tenants get vetted by each team in slightly different ways, and audit liability accumulates. Security Review happens at listing time once, so every install starts from a vetted baseline rather than per-team review.

Agent Listings

AI agents from vendors get installed without the same governance treatment as managed packages, leaving Trust Layer policy and audit gaps. Agent listings on AppExchange inherit Einstein Trust Layer policy and the marketplace's security review by default, so AI extension stays inside governance.

MCP Server Listings

MCP servers exposed to Agentforce by different teams produce inconsistent policy and audit surfaces. MCP server listings on AppExchange apply marketplace governance to agent-tool exposure, so the agent reach surface stays governed as it grows.

Slack App Listings

Slack workflow apps installed at the team level bypass enterprise security and integration discipline. Slack app listings on AppExchange route through the same marketplace governance, so Slack extension becomes a managed surface rather than shadow IT.

Lifecycle Governance

Extensions installed once never get reviewed again, and the security and performance posture drifts year over year. Lifecycle Governance covers version control, support SLAs, and renewal review across the catalogue, so the extension estate stays current rather than ageing in place.

Business Impact

What Adopting AppExchange Discipline Changes For Senior Leaders

AppExchange consolidates extension procurement, security review, and deployment into one governed marketplace covering apps, Agentforce agents, MCP servers, and Slack apps. Each C-suite lens below names the friction the role lives with today, what changes after adoption, and the three outcome levers the role inherits.

CEO Extension becomes a governed lane, not vendor sprawl

Per-team vendor procurement has produced overlapping tooling, contract sprawl, and inconsistent security review across the Salesforce estate. AppExchange turns extension into a governed lane with shared procurement, security, and lifecycle discipline.

  • Extension strategy crystallises on AppExchange as the governed marketplace rather than per-team vendor procurement.
  • Ecosystem leverage compounds because AppExchange covers apps, Agentforce agents, MCP servers, and Slack apps in one catalogue.
  • Time-to-extension drops because pre-built artefacts replace custom build for most capability gaps.
CFO Per-team vendor procurement consolidates

Each team that needs to extend Salesforce procures its own vendor, signs its own contract, and runs its own security review. AppExchange consolidates that procurement under shared terms, so the contract sprawl ends and audit becomes a single conversation.

  • Extension procurement consolidates onto AppExchange, ending per-team vendor sprawl and contract proliferation.
  • Licence governance applies once at the AppExchange listing level, simplifying audit and compliance reporting.
  • Security review at listing time reduces the audit liability of unvetted extensions deployed against production data.
CIO Security review applies once at listing time

Third-party extensions deployed against production tenants have been vetted by each team in slightly different ways, and audit liability accumulates with every install. AppExchange Security Review happens at listing time, so every install starts from a vetted baseline.

  • AppExchange becomes the governed lane for extension procurement and deployment across the Salesforce estate.
  • Security review at listing time replaces ad-hoc vetting of third-party extensions on production tenants.
  • Agentforce agents, MCP servers, and Slack apps inherit AppExchange security review through unified marketplace governance.
CTO Build-versus-buy shifts toward buy for capability gaps

Custom build has been the default response to capability gaps because nobody trusted the vendor catalogue. AppExchange Security Review and the catalogue's depth shift that calculus — most gaps now have a vetted listing that ships faster than build.

  • Build-versus-buy calculus shifts toward buy because AppExchange listings cover most capability gaps with security review already in place.
  • ISV partnership leverage compounds through joint AppExchange marketplace presence and co-selling motion.
  • MCP-listed agents extend Agentforce reach to non-Salesforce surfaces (Slack, Teams, ChatGPT, Claude, Gemini) through governed exposure.
Chief Procurement Officer Vendor onboarding stops being ad-hoc

Per-team vendor onboarding has been an ad-hoc process where each team negotiates terms, runs security review, and contracts SLAs separately. AppExchange listings carry standard terms, security review, and support SLAs, so procurement becomes a managed lane.

  • Per-team vendor procurement consolidates onto AppExchange, eliminating ad-hoc vendor onboarding overhead.
  • Contract discipline tightens because AppExchange listings carry standard terms, security review, and support SLAs.
  • Vendor management consolidates because AppExchange ISVs operate under shared marketplace governance.
CISO Production tenants don't see unvetted extensions

Unvetted third-party extensions deployed to production tenants have been the largest unmanaged-risk surface in the Salesforce estate. AppExchange Security Review makes that vetting the default rather than the exception.

  • Production tenants see only AppExchange-reviewed extensions, eliminating the unmanaged third-party risk surface.
  • Agentforce agents listed on AppExchange inherit Einstein Trust Layer policy and data masking by default.
  • Security review and ongoing lifecycle governance apply across apps, agents, MCP servers, and Slack apps under one model.
Chief Data Officer Data exposure governed at the marketplace level

Each extension that touches customer data has historically been reviewed for data access patterns separately, and the review quality has varied team to team. AppExchange Security Review covers data access patterns at listing time, so data exposure governance applies consistently.

  • Data access patterns by AppExchange listings undergo security review at listing time, reducing unmanaged data exposure.
  • Extension governance applies once at the marketplace level rather than per-extension custom review on each tenant.
  • Agentforce agents listed on AppExchange inherit Einstein Trust Layer policy and data masking by default.
Adoption Journey

How Do Teams Use AppExchange?

AppExchange adoption matters for two audiences: customers consuming the catalogue and partners publishing onto it. The four phases below cover the consumption journey, with publishing running an analogous sequence.

01
Procurement Framing / 2 to 3 weeks

Define The Architecture Review Gate For Marketplace Installs

Define who reviews each install before production: typically the architecture review board plus security and licensing leadership.

02
Catalogue Discovery / 3 to 5 weeks

Use Semantic Search To Build A Vetted Shortlist

Use AppExchange semantic search to identify candidate apps, agents, and MCP servers for each business need on the roadmap.

03
Install And Govern / 8 to 12 weeks

Activate Artefacts With Lifecycle And Access Governance

Installation activates shortlisted artefacts with Anugal-governed access policies and tagged with sunset conditions.

04
Lifecycle Governance / Continuous

Renew, Replace, Or Retire Installed Artefacts On Cadence

Reviews check whether the artefact still serves the original need, whether AppExchange offers a better alternative, and whether licensing remains justified.

How BCS Delivers This

How Does BCS Deliver AppExchange Engagements?

An AppExchange engagement covers consuming the catalogue as a customer and publishing onto it as a partner. BCS supports both, sequencing vetting, integration, lifecycle management, and partner-side security review.

01

Discover

Audit the current Salesforce estate, integration footprint, candidate Agentforce use cases, and data quality state across the customer record.

02

Define

Lock the supervision contract, security model, success criteria, and the queues where Agentforce owns work outright versus where human verification stays required.

03

Design

Author the data model, identity rules on Data Cloud, Einstein Trust Layer policies, MuleSoft API design, and the operating-model adjustments that hold the activation together.

04

Build

Configure clouds, stand up Data Cloud grounding, deploy Agentforce in scoped queues, expose MuleSoft signal sources as MCP tools, and stage user enablement.

05

Deploy

Cutover with hypercare, validate adoption signal against shadow data, sign-off on supervision-policy adherence, and hand over to managed operations on the established contract.

06

Adopt

Adopt Spring, Summer, and Winter releases, widen agent autonomy as supervision results land, monitor signal-quality drift, and recalibrate the operating model continuously.

BCS Services That Deliver The Workstreams

Why BCS For AppExchange

Installing Apps Is Easy. Designing The Procurement And Review Discipline Decides Whether It Stays Governed.

Most AppExchange usage succeeds at the install step. What gets left to chance is the discipline behind it — who approves a listing for production use, who renews the security review, who retires a listing when usage drops. Without that discipline, AppExchange becomes another vendor-sprawl source rather than the consolidation lane it was meant to be.

BCS designs the procurement, security review, and lifecycle review discipline alongside the first AppExchange rollouts, so the marketplace stays a governed lane as the catalogue grows rather than reverting to ad-hoc procurement.

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What Symphony, deKorvai, And Anugal Add To An AppExchange Engagement

Symphony

An AppExchange engagement spans discovery, vetting, integration, activation, and lifecycle management for consumers, or design, security review, listing, and partner-programme operations for publishers. Symphony orchestrates these workflows and provides the control plane for managing installed artefacts across multiple Salesforce orgs.

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deKorvai

Lightning Data and third-party data products integrate into Salesforce orgs with implications for data quality. deKorvai validates these products before they activate, eliminating the wrong-data-in-production outcomes that marketplace data activations sometimes produce.

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Anugal

Installed apps, agents, and MCP tools each grant permission grants and integration access that auditors review. Anugal governs the permission model for AppExchange-installed artefacts with continuous certification of the access each grants.

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Frequently Asked Questions

Refer to this section for answers to frequently asked questions related to Salesforce AppExchange and BCS Salesforce AppExchange activation services.

What Is AppExchange?

AppExchange is Salesforce's unified marketplace. It covers Salesforce apps, Slack apps, Agentforce agents, and MCP servers in one catalogue with semantic search and security review.

How Do Partners Publish On AppExchange?

Partners go through the Salesforce security review process, prepare a listing with screenshots and documentation, and submit through the partner portal. The AppExchange Builders Initiative funds ISVs developing new agent and MCP tool listings.

Does BCS Publish Artefacts On AppExchange?

BCS supports both consumers and publishers. Buyer-side, BCS integrates AppExchange procurement into customer architecture review boards. Publisher-side, BCS prepares partner ISV listings for security review and ongoing AppExchange operations.

How Are Third-Party Agents Vetted Before Activation?

Every AppExchange artefact passes Salesforce's security review process before publication. Customers still apply their own architecture review for production activation, covering data access scope, governance posture, vendor risk, and integration design.

How Long Is A Typical BCS AppExchange Engagement?

Procurement framing runs two to three weeks. Catalogue discovery runs three to five weeks. Install and governance runs eight to twelve weeks. Lifecycle governance continues on an annual or release-aligned cadence.

Map The AppExchange Strategy In 30 Minutes

The conversation covers current procurement workflow, candidate apps and agents in scope, vetting framework, and publishing posture if partner-side.

30-minute discovery session*