Challenge:

Heineken, a renowned multinational company operating worldwide, sought to enhance its system refresh processes, a critical requirement performed biannually for both quality and acceptance systems. System refresh involves intricate stages such as installation, database cloning, and network configuration. With a vast landscape comprising over 22-23 complex SAP systems, Heineken faced significant challenges in completing these refreshes efficiently.

Solution:

Traditionally, manual system refreshes for 20 systems required a substantial time commitment, involving ten resources and spanning two weeks. Recognizing the need for optimization, Heineken embraced Symphony, a game-changing solution. Leveraging Symphony's advanced capabilities, Heineken witnessed a transformative shift in their system refresh operations.

Impact:

Heineken achieved remarkable results by deploying Symphony and completing the system refreshes for over 20 SAP and Non-SAP systems with just three resources. This dramatic reduction in resource allocation translated into exceptional time and cost savings. Heineken experienced an astounding 80% reduction in both time and costs associated with system refreshes, revolutionizing their operations and delivering substantial value to the organization.

The successful implementation of Symphony at Heineken showcases its effectiveness in streamlining and optimizing system refresh processes. With Symphony's comprehensive orchestration capabilities, Heineken embraced a new era of efficiency, scalability, and cost-effectiveness, setting a new standard in system refresh operations for the industry.

• Region - Netherlands
• Industry - Brewing