OpenText Training & Hypercare
Tri-modal intelligence adoption programs and post-go-live support — preparing teams for the evolution from manual content management to autonomous content operations.
Tri-Modal End-User Training
Role-based training across three intelligence tiers — rule-based content management, conversational agentic workflows, ambient autonomous operations.
ASI Admin Training
Technical training covering Symphony orchestration monitoring, deKorvai quality management, and Anugal access governance administration.
Symphony-Managed Hypercare
Symphony-orchestrated post-go-live support with autonomous issue detection, rapid resolution, and stabilization monitoring.
Autonomous Operations Transition
Knowledge transfer focused on Symphony orchestration self-sufficiency — transitioning teams to manage near-zero touch operations independently.